Privacy Policy

---

PRIVACY POLICY

Effective Date: August 1, 2026

Humility Healthcare (“Humility Healthcare,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request information, apply for employment, use our services, or communicate with us.

INFORMATION WE COLLECT

We may collect the following information:

• Your name, email address, telephone number, mailing address, and other contact information.
• Information submitted through our website forms, consultation requests, applications, emails, telephone calls, or text messages.
• Employment and professional information provided by job applicants, healthcare professionals, contractors, or employees.
• Information related to your request for home care, staffing, consultation, or other services.
• Communication preferences, including whether you have consented to receive SMS text messages.
• Website usage information, such as your IP address, browser type, device information, referring pages, and interactions with our website.
• Other information you voluntarily provide to Humility Healthcare.

Please do not submit confidential medical information through a general website contact form or text message unless specifically instructed to do so through an approved secure method.

HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you when you complete a website form, request a consultation, apply for a position, call, email, or text us.
• During the process of providing home care, healthcare staffing, employment, or related services.
• Automatically through cookies, website analytics, security tools, and similar technologies.
• From authorized service providers, professional references, background-screening providers, referral sources, or other sources permitted by law.

HOW WE USE INFORMATION

Humility Healthcare may use collected information to:

• Respond to questions, consultation requests, and service inquiries.
• Provide and coordinate home care, healthcare staffing, and related services.
• Process employment applications and communicate with applicants.
• Schedule appointments, interviews, services, or assignments.
• Send requested service updates, appointment reminders, scheduling information, and other informational communications.
• Send SMS communications when the recipient has provided appropriate consent or initiated the communication.
• Maintain business, employment, and service records.
• Improve our website, services, communications, and customer experience.
• Protect our website, clients, employees, contractors, and business operations.
• Meet legal, regulatory, licensing, insurance, and contractual requirements.

SMS COMMUNICATIONS AND CONSENT

When you provide your telephone number and separately consent to receive SMS messages, Humility Healthcare may send conversational and informational text messages related to your inquiry, application, appointment, schedule, service request, or ongoing relationship with us.

SMS consent is optional and is not a condition of purchasing or receiving services. Message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out of SMS messages. Reply HELP for assistance.

We maintain records of SMS consent and opt-out requests when required. Once an individual opts out, Humility Healthcare will stop sending SMS messages to that number unless the individual later provides consent to resume communications.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

HOW WE SHARE INFORMATION

Humility Healthcare does not sell or rent personal information.

We may disclose personal information only when reasonably necessary:

• To service providers that support our website, communications, scheduling, technology, payment processing, background screening, or business operations.
• To healthcare facilities, clients, professionals, contractors, or business partners when necessary to provide requested services.
• To government agencies, regulators, law enforcement, insurers, attorneys, or other parties when required or permitted by law.
• To protect the rights, safety, property, or security of Humility Healthcare, our clients, employees, contractors, website users, or others.
• As part of a merger, acquisition, restructuring, financing, or transfer of business assets, subject to appropriate privacy protections.

Service providers receiving personal information are authorized to use it only for the business purpose for which it was provided. SMS consent and telephone numbers will not be provided to third parties or affiliates for their own marketing or promotional purposes.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies, analytics, security features, and similar technologies to operate the website, understand website traffic, remember preferences, and improve functionality. You may adjust your browser settings to limit cookies, although some website features may not function properly as a result.

INFORMATION SECURITY

Humility Healthcare uses reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, email, or text messaging system can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide services, manage our relationship with you, maintain required records, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.

YOUR CHOICES

You may:

• Decline to provide optional personal information.
• Unsubscribe from marketing emails by using the unsubscribe instructions included in the message.
• Opt out of SMS messages at any time by replying STOP.
• Request assistance concerning SMS messages by replying HELP.
• Contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and record-retention requirements.

CHILDREN’S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. Humility Healthcare is not responsible for the privacy, security, or content practices of websites operated by other organizations.

HEALTH INFORMATION

Certain health information may be governed by additional federal or state privacy requirements and, when applicable, a separate Notice of Privacy Practices. This Privacy Policy does not replace any Notice of Privacy Practices that applies to protected health information handled by Humility Healthcare.

CHANGES TO THIS POLICY

Humility Healthcare may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Your continued use of our website or services after an update indicates acknowledgment of the revised policy.

CONTACT US

For questions about this Privacy Policy, your personal information, or our SMS practices, contact:

Humility Healthcare
9934 South Western Avenue
Chicago, Illinois 60643
Phone: 773-656-7427
Website: https://humilityhealthcare.com/